Privacy Policy
Your privacy is important to us. This policy outlines how we collect, use, and protect your information at vaisoft.
Last updated: January 1, 2024
Table of Contents
1. Information We Collect
We collect information that you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes:
Personal Information: Name, email address, phone number, and professional credentials
Medical Data: Medical imaging files, diagnostic information, and related clinical data
Usage Information: How you interact with our platform, including access logs and feature usage
Technical Data: IP address, browser type, device information, and connection details
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our AI-powered software services:
Service Provision
Process and analyze medical images using our AI technology to provide diagnostic insights and recommendations
Communication
Send you important updates, diagnostic reports, and respond to your inquiries
Improvement
Enhance our AI algorithms and improve the accuracy and reliability of our services
Security
Protect against fraud, unauthorized access, and ensure the security of your data
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following limited circumstances:
With Your Consent: When you explicitly authorize us to share your information
Legal Compliance: When required by law, court order, or regulatory authorities
Safety Protection: To protect the rights, safety, and security of our users and services
Service Providers: With trusted partners who assist in our operations under strict confidentiality agreements
4. Data Security
We implement comprehensive security measures to protect your information with industry-leading standards:
🔐 Encryption & Protection
- • End-to-end encryption for all medical data
- • AES-256 encryption at rest and in transit
- • Multi-factor authentication required
- • Regular penetration testing
☁️ Infrastructure Security
- • SOC 2 Type II compliant cloud infrastructure
- • Automated backup and disaster recovery
- • 24/7 security monitoring and alerts
- • Regular security audits and updates
👥 Access Controls
- • Role-based access permissions
- • Principle of least privilege
- • Comprehensive audit logging
- • Regular access reviews
🏥 HIPAA Compliance
- • Full HIPAA compliance for medical data
- • Business Associate Agreements
- • PHI handling protocols
- • Staff training and certification
5. Your Rights and Choices
You have comprehensive rights regarding your personal information:
🔍 Access Rights
Request access to your personal data and receive information about how we process it
✏️ Correction Rights
Request correction of inaccurate or incomplete personal information
🗑️ Deletion Rights
Request deletion of your personal data under certain circumstances
📦 Portability Rights
Receive your personal data in a structured, machine-readable format
11. Contact Information
If you have any questions about this privacy policy or our data practices, please contact us:
Privacy Officer
Email: privacy@vaisoft.com
Phone: +1 (555) 123-4567
Hours: Monday - Friday, 9:00 AM - 5:00 PM EST
Office Address
vaisoft Privacy Department
123 Medical Center Drive
Healthcare City, HC 12345
United States
Response Time: We aim to respond to all privacy inquiries within 30 days. For urgent matters, please call our privacy hotline directly.